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Terms of Use

Terms of Use

 

The following terms, conditions, and notices (Site Rules) apply to all visitors or users of ePremiumStore. By using this ePremiumStore, you agree to be bound by these rules and regulations, as they may be modified by us at any time and posted on this ePremiumStore. In the event of a violation of these rules and regulations, we reserve the right to seek all remedies available by law and in equity.

Disclaimers

·     Although we try to assure accuracy, Premium Electronic Trade Company cannot be responsible for typographic errors on epremiumstore.com. 

·     All trademarks and trade names used herein are property of their respective owners. 

·     Prices and availability are subject to change without notice. 

·     Upgrade offers and special promotions are subject to change. 

·     Monitor displays are simulated. Monitors are not included with computer systems unless specified. 

·     Manufacturer's warranties in effect at time of purchase apply and depend on manufacturer policy or manufacturer’s agent. 

·     Manufacturer's specifications subject to change without notice.

 

While ePremiumStore strives to provide accurate product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, ePremiumStore shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, ePremiumStore may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. 

Payment options

We offer our customers various payment options to choose from at their convenience:

1.       Cash Upon Delivery:

You may only pay when you receive your ordered product at your doorstep.

2.       Premium Card:

It's the first truly guaranteed interest-free credit card in Egypt. With Premium Card, you can buy NOW and pay over 10 month's installments with 0% interest, through the whole year, during promotions periods and without minimum amount of purchases.

Premium Card is welcomed and accepted in over 1000 outlets throughout Cairo and Alexandria and owned and carried by over 55,000 cardholders.

To find out more about Premium card, please visit www.premiumcard.net or call 16818.

 

3.       Wallety:

Wallety is the new simple and secure payment solution available in Egypt. Now you don't need to reveal your Visa or Master card information each time you go shopping online, just sign up with Wallety and secure your online payment.

To find out more about Wallety, please visit www.wallety.com or call 33336886.

 

Order Cancellations

We are unable to refund any online purchase from the time your order is placed (when you click the Process Order button) until the product is received by you and returned to us. If you are not completely satisfied with your purchase after receiving your product, please review our returns policy.

 

Return Policy

If you change your mind and would like to return your product, Premium Electronic Trade would be happy to exchange or refund it –at our own discretion -as long as:

 

·           It is within 5 business days from the return request date.

·         You have proof of purchase (order number, delivery note, invoice).

·         The goods must be in an ‘as new’ condition and returned in the original, undamaged packaging along with the accessories received with it.

·         The product must not have been used or installed or had any data inputted.

·         All sealed items must not be opened.

·         Returns are for replacement or merchandise credit only. The value shall not include any shipping charges.

·         All claims for shortages/ misshipments /misbillings/returns must be made within 1 day of delivery.

·         All returns must be shipped freight prepaid, the customer is responsible for all freight and shipping charges.

Important note: In the event that the package was opened and resulted in damaging the product, then the customer must directly contact the manufacturer or agent.

Warranty

In respect to third party products, the customer shall only be entitled to the benefit of any warranty or guarantee given by the third party manufacturer or agent.

The warranty does not apply to defects resulting from improper or inadequate installation use or maintenance; actions or modifications by unauthorized third parties or the customer or accidental or willful damage.

The repairing location will depend on the third party repairing policy. ePremiumStore will inform the customer with the third party’s contact information and repair facility. The repairing period depends on the manufacturer’s agent but is in general 1 – 7 days, weekends and legal vacations are not included.

If the warranty sticker is removed, the warranty is considered void. If items are returned without their boxes and packages, the warranty may be considered void as well.

The customer will be informed of the repairing cost before the item is worked on it by the agent.

If serial number is removed from product or not visible the product will be considered out of warranty.

In the case of sending your product for servicing under warranty please make sure that product is returned with all its packaged components and its package intact as received.

By accepting the invoice the client is in agreement that all components are in good condition and all warranty conditions are acceptable as above.

 

Errors on our site

Despite our efforts to ensure that the information on ePremiumStore is accurate, complete and current, there may be instances when information about a product contains inaccurate or incomplete data, including data about the product's price or availability. We make no warranty or guarantee that the information on ePremiumStore is error-free, complete, or current. We reserve the right to correct errors and/or update the content on ePremiumStore at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type.

We reserve the right to change product pricing, terms, specifications, pictures and warranties without notice. In addition, we may revise these terms of use at any time by updating the epremiumstore.com. Online sales are intended for, and limited to, personal use and domestic sales only. We reserve the right to limit the number of products sold, including the right to prohibit sales to re-sellers. Prices do not include shipping, tax or insurance. We do not review or edit any portion of gift messages and disclaim all responsibility for their content. If you are purchasing products for export, you are responsible for the necessary export documentation before shipment is made to a foreign country. We do not ship to locations outside Egypt. Warranties for exported products may vary or be null and void.